Karen Castro Torres

Karen Castro Torres is an experienced professional in business process outsourcing and accounting management, currently serving as FAO BPO Senior Manager at Auxis since January 2017. With a strong background in service delivery and client communication, Karen has led significant innovation and improvement projects for Revlon. Prior experience includes roles as Accounting and BPO Manager at Roofing Solutions LLC, where responsibilities encompassed overall accounting management and strategic planning, and various management positions at Auxis and DHL, emphasizing process improvement and operational efficiency. Karen holds a Six Sigma Black Belt certification and an MBA in Finance, along with a Bachelor's degree in Marketing.