Ava Community Energy (Ava), formerly East Bay Community Energy (EBCE), is the local, not-for-profit electricity supplier powering Alameda County and the City of Tracy (electricity service to the Cities of Stockton and Lathrop will begin in 2025). Ava provides clean, green energy at low rates to our 640,000 customers. We reinvest earnings back into the community to create local green energy jobs, local programs, and clean power projects.

Ava member cities include Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, Stockton, Tracy, and Union City. The unincorporated areas of Alameda County (including Ashland, Castro Valley, Cherryland, Fairview, San Lorenzo, and Sunol) are also served by Ava.

Renewable Energy

Ava Community Energy

Howard Chang

Andy Mcelroy

Shannon Rivers

Karen Lee

Joanie Brooke

Jim Dorrance

Izzy Carson

Scott Harding

Niels Zellers

Diego Ponce De Leon Barido

Lori Bilella

Chris Eshleman

Anish Patel

John Perkins

Alec Ward

Trevor Cherr

Jp Ross

Annie Henderson

The Customer Operations team at Ava Community Energy ensures seamless service delivery to our 640,000 customers by managing account services, resolving service issues, and enhancing customer satisfaction. They handle inquiries, oversee account transitions, coordinate with commercial customers, and implement operational efficiencies to provide reliable, green energy at competitive rates. Additionally, they support community engagement initiatives, aligning operational practices with Ava’s mission of reinvesting earnings into local green energy projects and programs.

Customer Operations

Finance and Risk Management

Marketing and Public Engagement

Data and Analytics

Customer Operations

About

Team members

Other teams at Ava Community Energy

Finance and Risk Management

Marketing and Public Engagement

Data and Analytics