Nicole Walsh

Nicole Walsh is a skilled professional in the healthcare information technology sector with a strong background in account management, service delivery, and IT infrastructure. Currently serving as a Strategic Account Services Manager at Availity since April 2024, Nicole focuses on building and expanding relationships with Strategic Payer Partners. Prior to this role, Nicole excelled as a Service Delivery Manager at Alegeus, where responsibilities included managing escalations and driving resolution across various domains. Previous experience at CVS Health involved leadership in IT infrastructure implementation, particularly in firewall activities, along with a role as an Operations Analyst at Sovos, emphasizing operational efficiency. Nicole began their career at UnitedHealth Group as a Sales Operations Specialist on a contract basis. Educational qualifications include a Bachelor's Degree in Psychology/Neuroscience from Baylor University and a Bachelor of Science in Information Technology/Computer Science from the University of Massachusetts, where recognition as Magna Cum Laude was achieved.