Ronaldo Furlan

Ronaldo Furlan currently serves as the Sr Director for Business Applications at Avanade, leading the Dynamics 365 platform capabilities across various sectors in Brazil, including Retail, Mining, and Health. Prior experience includes roles as Director Solution Area Lead and Director CRM Offering Lead at Avanade, and Sales Director at Amberleaf, where a focus was placed on sales strategy and client adoption of CX implementation. As a co-founder and Sales and Operations Director of RACECON, responsibilities included business planning and marketing strategies. Furlan's career began at Claro as IT Manager for CRM and HR systems, and earlier as a System Analyst at BCP Telecomunicações and an Oracle Peoplesoft HCM Consultant at Sunrising. Educational qualifications include a Bachelor's degree in Mathematics and Computer Science and a Technical degree in Data Processing.