Deanna Ballone

Deanna Ballone has over two decades of experience in customer service, currently serving as a Utilities CSR at AVANGRID, Inc. since November 2013, and as Vice President of the Customer Contact Center, Billing and Revenue at UWUA Local 470-1 since November 2015. Prior experience includes roles as a Customer Service Specialist at Grainger from January 2007 to November 2013 and as an Inbound Customer Service Representative at FedEx from February 2000 to January 2007. Deanna holds an Associate's degree in Computer and Information Sciences and Support Services from The College of Westchester, earned in August 2003, and a High School Diploma from Mamaroneck High School, received in June 1999.