Mira Sherman

Mira Sherman has worked in a variety of roles since 2013. Mira began their career as an IT Support at Faith Chapel in 2013, then moved on to become a Writing and Public Speaking Center Tutor, Graduate Representative, and Graduate Instructor at the University of Montana in 2017. In 2019, they worked as an Account Support at ClassPass and as an Activities Guide (Seasonal) at The Resort at Paws Up. In 2020, they worked as a Customer Service Technician I (Seasonal) at onXmaps, Inc. and currently holds two roles at Avanlee Care, as Director of Customer Experience and Customer Experience Specialist. Additionally, they are an Editor at Wild House Writers, an outdoor adventure writing firm, where they are responsible for website copy, email flows, blogs, and print collateral.

Mira Sherman obtained a Bachelor of Arts in Communication Studies from Rocky Mountain College in 2017, with a 3.6 GPA, Dean's List honors, and Cum Laude distinction. Mira then went on to obtain a Master of Arts in Organizational Communication from the University of Montana in 2019, with a 3.8 GPA, Dean's List honors, and Cum Laude distinction. Additionally, Sherman has obtained several certifications, including Foundational Support from Zendesk in 2022, Customer Service: Handling Abusive Customers from LinkedIn in 2020, Protecting Human Research Subjects from the National Institutes of Health (NIH): Intramural Research Program (IRP) in 2015, Social Media Marketing from HubSpot in 2021, and Wilderness First Responder from Aerie Backcountry Medicine in 2019.