Nancy Landry is a seasoned professional in service delivery management, currently serving as Senior Service Delivery Manager at Avaya since January 2019, where responsibilities include overseeing the effective delivery of communication solutions to clients. Previously, Nancy held similar positions at Hewlett Packard Enterprise and Avaya, focusing on maintaining operational service level agreements and enhancing customer satisfaction. With extensive experience at Nortel, Nancy coordinated activities impacting AT&T Business Services across multiple states and served as the key contact for customer inquiries and in-service issues. Nancy's foundational roles included service support and relationship management across various channels and regions, complemented by formal education at Bryant & Stratton College.
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