Richard Eddy is an accomplished leader in customer service and support with extensive experience in various roles across multiple companies. Currently serving as the Vice President of Customer Service at Avetta since March 2025, Richard oversees global support efforts for both clients and suppliers, emphasizing customer advocacy. Prior to Avetta, Richard held positions at Domo, Inc. from March 2016 to March 2025, including Vice President of Customer Support, where Richard focused on enhancing customer interactions, and Director of Preferred Support, where Richard managed team growth and revenue generation. Richard's career also includes roles at Huron Consulting Group, KPMG, Ekiwi.LLC, Contact Mortgage, and Apollo Health, showcasing a solid background in technical consulting, IT administration, and customer support. Richard holds a Master of Information Systems Management from Brigham Young University.
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