Tony Vella is an experienced service operations leader with over 15 years in industrial and engineering software, specializing in global customer support. Since March 2018, Tony has served as the Head of EMEA Premium Support and Global Practice Leader at AVEVA, where responsibilities include managing a global team of Technical Accounts Managers and Regional Premium Support Managers to enhance customer satisfaction and drive growth among Enterprise customers. Prior to AVEVA, Tony held positions such as Manager of Global Customer Support at Schneider Electric and Technical Account Manager at Invensys. Earlier roles include EMEA Level 2 Tech Support Engineer at Wonderware and Application Support Engineer at Rockwell Automation. Tony began a career in IT as an IT Officer at Provincia di Milano. Tony Vella holds a master's degree in engineering with a focus on Industrial Automation from Politecnico di Milano.
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