Ernesto Jose Hernandez Hidalgo

Ernesto Jose Hernandez Hidalgo is an accomplished professional with extensive experience in the aviation industry, currently serving as a Senior Operations Manager and former Loyalty Operations Manager at Avianca since July 2007. In this role, responsibilities include overseeing back office processes for LifeMiles, Avianca Airlines' loyalty program, which encompasses accrual, kits delivery, fraud prevention, and product redemption. Prior to Avianca, Ernesto held positions at TACA as a Distribution Manager, managing travel agency inventory and negotiating with GDS's, and as a Project Lead, supporting strategic sales projects. Additionally, Ernesto worked as a Commercial Analyst at TACA, managing the travel agencies incentive program. Ernesto holds an M.B.A. from INCAE Business School and a Bachelor's degree in Business/Managerial Economics from Escuela Superior de Economia y Negocios.