Gagan Arora

Gagan Arora is a seasoned professional with extensive experience in operational risk management, primarily within the financial services sector. Currently serving as the Senior Operational Resilience Risk Manager at Aviva since July 2025, Gagan previously held the position of Senior Manager - Operational Risk, Third Party Risk & Information Security Officer at ICICI Bank UK PLC from November 2004 to June 2025. Gagan's diverse roles at ICICI Bank included overseeing branch operations, managing high-net-worth client relationships, and directing daily banking activities across multiple branches. Gagan holds a Bachelor of Commerce from Doaba College Jalandhar and several professional certifications in cybersecurity and information security management, including Certified Information Security Manager (CISM) from ISACA and ISO 27001 Lead Implementor.