Shannon Nixon

Shannon Nixon is an accomplished professional with extensive experience at Aviva since November 2017, currently serving as Transformation Lead in General Insurance. Throughout the tenure at Aviva, Shannon has held multiple roles, including Acting Head of PMO and IT Innovation & Operations Manager, and has successfully managed projects such as optimizing automation initiatives and conducting comprehensive customer experience research. Prior experience includes roles at Sainsbury's and Marks and Spencer, alongside various positions during studies at the University of Leicester and the University of East Anglia, culminating in a Master's degree in Modern European History. Shannon's diverse skill set encompasses transformation management, customer insights, governance, and strategic consultancy.