Poonam Bhatia has extensive experience in quality assurance and consulting, currently serving as a Defect Manager at Hollard Insurance Australia through Avocado Consulting since February 2023. Previously, Poonam held the position of Senior QA Consultant for Loan Fulfillment at Beyond Bank. Poonam's career includes significant roles at FIS as Lead in QA and DevOps, and at Steria India Ltd as Test Manager. Earlier experience encompasses positions as Test Lead at Birlasoft, Quality Assurance Quality Control Manager at Keane India Ltd, and Quality Assurance Specialist roles at both Sopra Steria - IIS Infotech Limited and Keane India Ltd. Poonam holds a PG degree in Information Technology from Amity Business School of Management Studies and a degree from Delhi University.