Helen F.

Helen F. is a seasoned customer service and delivery manager with extensive experience in both the UK and international markets. Currently serving as the Head of Global Customer Experience at Avon Protection since April 2022, Helen previously held the position of EMEA Customer Experience Manager. Prior to this role, Helen worked at Knorr-Bremse Rail Systems (UK) Ltd. from March 2014 to April 2022, where responsibilities included serving as Customer Service Delivery Manager. Helen demonstrates a proven ability to set, meet, and exceed targets while maintaining a strong focus on customer satisfaction.