Kate Moffatt is an experienced Incident and Quality Assurance Analyst at Aware Super since September 2017, focusing on incident investigation, triage, and identifying process gaps. Prior roles include Team Leader for Inbound Member Services, where leadership and coaching of a team were key responsibilities, and Member Engagement Specialist, assisting members with financial advice needs. Previously, Kate held various roles related to customer service and support across organizations such as Wilson Parking Australia, Link Group, Superpartners, and the Australian Taxation Office, accumulating a diverse skill set in superannuation, customer service operations, and quality management. Kate is currently pursuing education at Griffith University.
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