Sam Weir

Risk Officer at Aware Super

Sam Weir has a range of work experience, starting with their current position as a Customer Engagement Specialist - Remediation at Aware Super since January 2022. In this role, they demonstrate strong problem-solving skills, excellent communication skills, and a commitment to providing excellent customer service.

Prior to joining Aware Super, Sam worked at Commonwealth Bank from 2019 to 2021. They held the roles of Financial Analyst and Team Leader Remediation. As a Financial Analyst, they showcased strong analytical and problem-solving skills, as well as excellent communication skills to effectively communicate with stakeholders. As a Team Leader Remediation, Sam coached, led, and mentored a team of 35 people who handled customer and adviser engagement tasks.

Before their time at Commonwealth Bank, Sam worked as a Financial Analyst at Hillross CBD from September 2018 to February 2019. They also gained experience as a Customer Service Representative at Colonial First State from June 2016 to June 2018.

Overall, Sam Weir has demonstrated analytical skills, problem-solving abilities, and strong communication skills throughout their work experience.

Sam Weir has a diverse educational background. From 2013 to 2015, they attended Charles Sturt University and earned a Bachelor of Business degree with a focus on Marketing/Marketing Management. In 2018, they briefly attended TAFE NSW and completed a diploma in financial planning. Currently, Sam is pursuing a Master's degree in Banking and Financial Support Services at Charles Sturt University, with an expected completion date in 2023.

Links

Timeline

  • Risk Officer

    December 1, 2023 - present

  • Complaints Case Manager

    January 1, 2023

  • Customer Engagement Specialist Remediation

    January, 2022