Sejal M.

Customer Service Specialist at Aware Super

Sejal M. has a diverse work experience spanning over several years.

Sejal began their career in 1996 as a Personal Assistant to the Managing Director at Doshi Group of Companies (Metsec Limited), where they handled various administrative tasks, including correspondence, answering calls, filing, debt collection, and organizing corporate functions. Sejal stayed in this role until January 2002.

From 2008 to 2015, Sejal worked at Westpac Banking Group and Westpac as a Senior Banking Representative and Senior Service Banker, respectively. Their responsibilities included servicing customer calls, handling complaints, achieving sales targets, cross-selling products, building customer relationships, and providing professional advice and solutions.

In 2016, Sejal joined Link Group (LNK) as a Customer Service Consultant for Australian Super. Sejal later became a Senior Service Consultant in March 2019. Their duties involved providing customer service and consultation, ensuring client satisfaction, and managing various customer needs. Sejal remained with the company until December 2021.

Most recently, in September 2021, Sejal joined Aware Super as a Customer Service Specialist. Details about this role are not provided.

Overall, Sejal M. has gained extensive experience in customer service, administration, and relationship management throughout their career.

Sejal M. has a Certificate in Medical Reception/Receptionist from the Australian Medical Association. Sejal also holds a Graduate Diploma in Management from the Cambridge Association of Managers. Moreover, they have obtained a Diploma in Office Management with a specialization in Human Resources Management/Personnel Administration from the Cambridge International College UK. In addition, they have completed a program in Financial Planning and Services from Mentor Education. Lastly, Sejal M. holds a Certificate III in Financial Services from the Westpac Banking Corporation Australia, with a focus on Financial Services.

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Timeline

  • Customer Service Specialist

    September, 2021 - present