Van Den Broeck Soraya

Van Den Broeck Soraya has extensive experience in project management and customer service roles. With a background in managing IT projects at AXA Group Operations, leading a baby-specialty store at Babelute BVBA, and currently, overseeing a team of contact center employees at AXA Bank Belgium. Their responsibilities include prioritizing programs and projects, coaching and motivating team members, and ensuring customer satisfaction and quality of interactions. In previous roles at Telenet, they were responsible for managing operational agreements and budgets, leading meetings, and analyzing and solving potential problems.