Hayley Smith

Hayley Smith is currently serving as the Contact Centre Manager at AXA Health since August 2023. Prior experience includes various roles at AXA UK from May 2018 to August 2023, including Learning & Development Manager, Learning Business Partner, and Learning Solutions Consultant. Hayley also has experience as a Gallup Certified Strengths Coach at Gallup from July 2020 to August 2023 and as a DISC Flow Certified Trainer at AXA Health from November 2021 to April 2023. Prior to these roles, Hayley held multiple positions at AXA from October 2013 to January 2020, including Lifestyle Technical Training Manager, alongside leading teams in Lifestyle Travel Claims and Motor Claims. Hayley's career originated at AXA Insurance Company, where roles included Claims Technical Handler and Senior from June 2002 to February 2008.