Michael Yust

Michael Yust is an experienced technical support professional with a strong background in team management and customer support. Currently serving as the Sr. Technical Support Manager at Axcient since April 2018, Michael leads a team of support engineers, manages customer escalations, and collaborates across various departments to enhance support processes and customer satisfaction. Previously, Michael worked at eFolder as a Support Engineer, providing assistance for Email Security and backup solutions. Earlier roles include Linux Systems Analyst at Network Management Group, Inc., Helpdesk Manager at IdeaTek Systems Inc., and Technical Support Specialist at Hutchinson Community College. Michael holds a General Associates degree in Computer Science from Hutchinson Community College.