Dawson Peiro-Evans

Senior Customer Success Manager at Supermetrics

Dawson Peiro-Evans is a seasoned professional in customer success and operations management, currently serving as a Senior Customer Success Manager at Supermetrics since May 2021. In this role, Dawson excels in cross-functional collaboration to enhance client experiences and drive product improvements while analyzing client data for potential upsell opportunities. Previously, Dawson managed a significant client portfolio at Supermetrics with a 96% retention rate and served as a Customer Success Consultant at Meltwater, where collaboration with C-suite executives was pivotal. Dawson's background also includes managing room operations at the Atlanta Marriott Marquis and experience in brand engagement initiatives at EXPRESS. Dawson holds a Bachelor of Science degree in Hospitality Administration/Management from the University of South Carolina and has studied at Universidad Pablo de Olavide and Universidad de Sevilla.

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Timeline

  • Senior Customer Success Manager

    October, 2022 - present

  • Customer Success Manager

    May, 2021