Vema Prasad has extensive work experience in technical support and application support roles. Vema is currently employed as a Senior Technical Support Engineer at Axiad, where they specialize in cloud-based passwordless authentication and secure interactions. Their skills include AWS, Linux, ITIL, Tomcat, IIS, Windows, JBOSS, AD, SQL, PostgreSQL, Splunk, Cloud Watch, Service now, Zoho, JIRA, DNS, TCP/IP, DHCP, and Security Domain.
Prior to their current role, Vema worked as a Senior Support Engineer at Blue Yonder, a JDA company, from 2019 to 2021.
From 2013 to 2019, they held multiple positions at First American (India). Vema started as a Software Engineer and progressed to become a Principal Software Engineer. In these roles, they were responsible for monitoring and troubleshooting support tickets, performing root cause analysis, and providing application support for both Windows and Linux environments. Vema also executed maintenance activities, monitored system health, and maintained documentation.
Vema began their career as an L2 Application Support Engineer at Magnaquest Technologies in 2013. Their responsibilities included release, deployment, and maintenance support, as well as providing status reports and escalating major issues.
Overall, Vema Prasad has a diverse background in technical and application support roles, with expertise in various technologies and domains.
Vema Prasad's education history is as follows:
Vema Prasad attended Jawaharlal Nehru Technological University, Anantapur from 2005 to 2009, where they obtained their Bachelor of Technology (BTech) degree in Electronics and Communications Engineering.
Prior to their time at Jawaharlal Nehru Technological University, Anantapur, Vema Prasad attended ANM & BR Junior College from 2003 to 2005. During this period, they pursued the Board of Intermediate Education, Andhra Pradesh and focused on the field of Mathematics.
Before that, Vema Prasad studied at Swetha High School from 2002 to 2003. Here, they completed their Board Of Secondary Education (SSC) and covered subjects such as Telugu, Mathematics, General Science, Social Studies, and Hindi.
Continuing their education, Vema Prasad attended Jawaharlal Nehru Technological University, Anantapur again from 2012 to 2014, where they obtained their Master of Technology (MTech) degree in VLSI Design.
In addition to their formal education, Vema Prasad has acquired various certifications. For example, they obtained the Java EE: Application Servers certification from LinkedIn in May 2022. Vema also received certifications in Getting Things Done, Google Sheets Essential Training, and How to Present and Stay on Point from LinkedIn in December 2020.
Furthermore, Vema Prasad holds certifications in Microsoft technologies, including Microsoft Certified: Azure Fundamentals (AZ-900) obtained in May 2020 and Implementing Microsoft Azure Infrastructure Solutions (70-533) obtained in January 2018.
Additionally, they have certifications in IT service management, such as ITIL Intermediate Certificate in IT Service Operation from PeopleCert in March 2019, IT Service Management Foundation Bridge based on ISO IEC 20000 from EXIN in October 2016, and ITIL V3 Foundation from PeopleCert in October 2016.
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