Karen G. Ruiz

Karen G. Ruiz is a seasoned professional with extensive experience in customer insights and program management. Currently serving as the Customer Insights Manager at Axiom since November 2022, Ruiz oversees program ownership and execution, manages a survey platform for performance feedback, and collaborates with internal teams to enhance survey data collection and analysis. Prior to Axiom, Ruiz held roles at Microsoft as a Customer Insights Analyst and at Juniper Networks as a Program Manager, where responsibilities included developing customer research, managing data analysis, and presenting insights to leadership. With a career spanning over two decades at Insights by Kantar as a Senior Project Manager, Ruiz specialized in B2B customer programs and research. Karen G. Ruiz holds a Bachelor of Arts in Spanish from San Francisco State University.