Duncan Birks

Duncan Birks is an experienced professional services manager with a strong background in driving customer success and market growth within the technology sector. At Axon, from September 2022 to August 2024, Duncan led the strategic direction of International Professional Services for the Enterprise division and previously oversaw significant projects across EMEA. Prior roles include Professional Services Manager at Elecosoft, where strategic initiatives enhanced service delivery, and Consultant at Ibcos Computers Ltd, focusing on digital transformation for EMEA clients. Earlier career steps included software training and consulting roles at 123 Insight Limited and Ingenica Solutions, respectively. Duncan holds a BTEC National Diploma in IT Practitioners and a BTEC foundation course in Information Technology from Fareham College.