César Olivas

César Olivas has a diverse work experience that spans various industries. César is currently employed at Axos Bank as a Chatbot Analyst, where they analyze customer data to identify opportunities for process enhancement and improved call routing. Additionally, César proposes and launches complex chatbot flows while ensuring a seamless front-end and back-end experience. César also maintains and improves the quality of existing chatbot flows.

Prior to their current role, César worked as a Spanish Translator for the Portola Neighborhood Association, providing translation and interpretation services for local merchants. César prepared resource materials, managed language service requests, and maintained the unit database.

César also has experience as a Linguistics & Conversational UX Consultant, where they utilized their expertise in language and conversation design to provide consultancy services. César has previously worked as a Language Analyst for a writer and as a Linguistic Analyst for ASO COMMUNICATIONS, LLC, where they closely supported advocacy groups and organized language samples.

Additionally, César has experience in management roles. César worked as a Kitchen Manager at Square and as Facilities Management - Culinary for Weebly. These roles involved overseeing culinary operations and managing facilities.

Earlier in their career, César worked as an English Language Teacher at C.E.I.P. Las Acacias, where they prepared lesson plans and assessments for elementary school students. César also prepared students for Trinity's Graded Examinations in Spoken English. César held a similar position at C.E.I.P Las Gaunas, where they created classroom activities and assessed student comprehension.

César's teaching experience also extends to adult learners as an ESL Instructor at Centro de E.P.A. Plus Ultra. César designed lesson plans, created interactive assignments, and supported other ESL instructors.

Overall, César Olivas has a range of experience in various positions, demonstrating their skills in data analysis, translation, consultancy, management, and education.

César Olivas holds a Master of Arts (MA) degree in Linguistics from San Francisco State University, which they obtained from 2017 to 2019. Prior to their master's degree, they earned a Bachelor of Arts (BA) degree in Linguistics from The University of Texas at El Paso, where they studied from 2004 to 2008. In terms of additional certifications, César obtained the Linguistics Career Launch certification from the Linguistic Society of America (LSA) in July 2021.