Yuleandri Hernández

Yuleandri Hernández is a systems engineer with extensive experience in customer support and technical roles. Currently serving as Customer Care Pleno I at Axur since April 2023, Yuleandri previously worked as a Pleno Support Analyst at Involves from June 2018 to July 2022, where responsibilities included providing technical support with a focus on enhancing international and national customer experiences. At Corporación Digitel, from November 2017 to March 2018, Yuleandri worked as a Junior Systems Specialist, overseeing the maintenance and monitoring of messaging platforms. Earlier experience includes a position as a PHP Developer I at Person to Person Análisis, C.A., responsible for developing IVR system modules using PHP, PostgreSQL, jQuery, and HTML5. Yuleandri holds a degree in systems engineering from Universidad Nacional Experimental Politécnica 'Antonio José de Sucre', completed in 2017.