Fran Steeds

Fran Steeds is a seasoned professional in customer support and service management with extensive experience spanning several companies. Currently serving as Customer Support Manager at AXYS Technologies Inc. since October 2017, Fran has previously held roles at the same company as Customer Services Lead and Services Coordinator. Additional experience includes a tenure as Regional Manager at Concentrix overseeing Volkswagen/Audi operations and as TDI Settlement Administrator for emissions settlement programs. Earlier career highlights include a leadership position at Carmanah Technologies and a managerial role at Honeywell Electronic Materials, focused on enhancing customer service functions. Fran holds a degree in Business Administration with a focus on Sales and Marketing from Camosun College, complemented by foundational education from Oak Bay High School.