Catherine Panchanathan

Catherine Panchanathan has a diverse background in customer acquisition, engagement, and service spanning several roles and companies. Currently, Catherine serves as the Customer Acquisition and Engagement specialist at Ayala Malls, where responsibilities include supporting product operations and promoting the loyalty program. Prior experience includes a position as Customer Service Assistant at Fintechnology Inc., ensuring effective communication with borrowers, and working at Uber as Onboarding Lead, providing personalized support to driver-partners. Earlier roles at BDO Unibank as a teller and as a Growth Assistant at Uber further developed Catherine's skills in customer interaction and transaction management. Catherine holds a Bachelor of Science in Office Administration, Management from the City University of Pasay, completed in 2015.