Hamid Fakhrzad

Hamid Fakhrzad has a strong background in technical support and customer success management. Hamid started their career at SumTotal Systems, Inc. in 2004 as a Sr. Technical Account Manager and Lead Support Engineer, where they handled premier customers and resolved technical issues. From 2011 to 2014, Hamid worked at Salesforce.com as a Sr. Technical Account Manager, overseeing high visibility and strategic accounts. Hamid then joined Quisk, Inc. in 2014 as a Technical Support Manager, Technical Account Manager, and Customer Success Manager, where they managed the adoption of Quisk's platform for major accounts in Jamaica, Arab Emirates, and India. Currently, Hamid is working at Ayla Networks as a Technical Support / Success Manager, ensuring customer satisfaction and successful product implementations. Hamid collaborates with cross-functional teams to meet customer success and technical support requirements. Overall, Hamid Fakhrzad has a demonstrated track record of effectively managing customer relationships and driving customer satisfaction.

Hamid Fakhrzad obtained a Bachelor of Science degree in Computer Science & Information Systems from the University of Alaska Anchorage. The specific start and end years of their education are not mentioned.