Ablavi fall MABUDU

Customer Care at AYOMI.fr

Ablavi Fall MABUDU has a diverse work experience spanning several industries and roles. Ablavi fall currently works at AYOMI.fr as a Customer Care professional since May 2022. Ablavi fall'sresponsibilities include daily support and communication with various leads, connecting clients with financial analysts and investor relations, managing and validating blocked accounts, and handling customer feedback.

Prior to their current position, Ablavi worked at Sitel France from November 2021 to April 2022 as a Customer Advisor for the Edenred-Service Entreprises mission. Ablavi fall'stasks involved managing and tracking orders for restaurant cards and gift cards, issuing invoices, handling incoming calls and emails, and reporting technical issues to the IT department.

Ablavi fall also served as an Assistant Production at Circet from March 2021 to July 2021. Ablavi fall'sresponsibilities included contract drafting, coordination with municipalities and property owners for fiber optic projects, document verification, database management, and administrative support.

Earlier in their career, Ablavi worked as an Administrative Assistant at CHEEF PROJECT for a brief period in 2017. Ablavi fall'srole involved managing volunteers, financial monitoring, budgeting, expense tracking, document preparation, correspondence, meeting organization, and assisting the management team.

Ablavi fall also has experience as a Chargée d'études at the Ministry of Foreign Affairs, Cooperation, and African Integration of Togo from January 2015 to July 2015. Ablavi fall'sresponsibilities included handling diplomatic privileges and immunities requests, processing visa notes, drafting diplomatic acts and requests, and managing foreign authorities' license plates.

Furthermore, Ablavi worked as a Chargée de Produits d'assurances at Fidelia Assurances from April 2014 to October 2014. Further details about their role are not provided.

Overall, Ablavi has a well-rounded background in customer service, administration, production support, and diplomatic affairs.

Ablavi Fall MABUDU's education history is as follows:

Ablavi Fall MABUDU attended Generation France in 2021, where they studied customer care. They did not obtain a degree from this institution.

In 2023, Ablavi Fall MABUDU attended Airdev and completed a program called "No code Product Builder (Bubble)" in the field of programmation informatique, applications spécifiques.

From 2016 to 2018, Ablavi Fall MABUDU studied at the Institut Diplomatique de Paris, earning a Master 2 (M2) degree in Relations et affaires internationales.

In 2016, Ablavi Fall MABUDU also briefly attended Campus Langues Paris, where they pursued a general study of foreign languages and literatures. It is unknown whether they obtained a degree from this institution.

From 2010 to 2014, Ablavi Fall MABUDU attended IMAN-Dakar in Senegal and earned a Licence degree in Relations et affaires internationales.

In 2008, Ablavi Fall MABUDU attended the British School of Lome and studied Anglais, specifically British and Commonwealth English literature.

In 2005, Ablavi Fall MABUDU completed a Certificat de formation générale (CFG) at Institut Polyglotte Lome, with a focus on language studies, linguistics, comparative studies, and related services.

In addition to their formal education, Ablavi Fall MABUDU has obtained several certifications. Some notable certifications include "Les tendances du marketing numerique" from LinkedIn in March 2023, "Salesforce CRM" from Salesforce in March 2023, and "Fondamentaux du Marketing Numerique" from Google in June 2022. They have also obtained certifications from IBM, such as "SkillsBuild - Customer Engagement: Communication and Personality Dynamics" in October 2021 and "SkillsBuild - Customer Engagement: Problem Solving and Process Controls" in October 2021. They have pursued various other certifications through institutions like Make, Contournement, and LinkedIn.

Links

Previous companies

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Timeline

  • Customer Care

    May, 2022 - present