Novella Orudjeva

Novella Orudjeva is an experienced professional in the telecommunications industry, currently serving as the Revenue Assurance Team Leader at Azerconnect Group since May 2021 and holding a long-standing position as the Head of the Fraud & Revenue Assurance Unit at Bakcell since December 1998. Novella's expertise encompasses fraud detection, investigation, and resolution, along with traffic monitoring and analysis to prevent financial losses. Notable past roles include Team Leader of the IT Fraud and Revenue Assurance Team, where Novella contributed to the creation of a specialized team within the Billing unit, and various positions in IT and sales, showcasing a comprehensive background in billing systems, SQL analysis, and customer service. Educational qualifications include a degree from BISUP obtained between 1993 and 1997.