Kathleen Radford

Kathleen Radford is an experienced professional with a background in product management and user experience across various high-profile organizations. Currently serving as Chief Learning Experience Officer at Babbel since April 2023, Kathleen previously held significant roles including Customer Experience Strategy & Innovation Director at Entain, Global Head of Personalized Experiences at HSBC, and Product and Customer Director at comparethemarket.com. Notable experience also includes a tenure at Amazon Development Centre as Product Leader for Prime Video and Group Product Director at blinkbox, where responsibilities encompassed product and customer experience functions across Tesco Digital Entertainment. Earlier career roles involved user experience consulting at Microsoft and Electronic Ink. Kathleen holds an MSc in Ergonomics, Human Computer Interaction from Loughborough University and a BA Hons in Psychology from Queen's University.