Jeoffrey Favraud

Customer Satisfaction Manager at Babolat

Jeoffrey Favraud has extensive experience in customer satisfaction and digital project management, currently serving as a Customer Satisfaction Manager and Product Owner for Babolat since July 2015. Responsibilities include overseeing the continuous improvement of the Babolat Application and Babolat POP Application, while also managing customer service quality for various products. Previously, Jeoffrey held roles at Dell SonicWALL as a Renewal Specialist, where the emphasis was on managing renewal opportunities across multiple EMEA territories. Additional experience includes quality monitoring at Electronic Arts, account management at gPartner, and technical sales at QMT SARL and TENESOL Martinique. Jeoffrey holds a Bachelor’s degree in Marketing and Development from Sciences-U and degrees in Management and Technico-Commercial sales.

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