Vihitha Puthiyaveettil is a Supply Chain Analyst at Bacardi since June 2023 and has been an Analyst in Operations and Customer Service at Al Seer since April 2022. Responsibilities include managing customer service improvement projects and analyzing business processes for service enhancement. Previously, Vihitha worked as an Operations Analyst at GAC Group, focusing on data analysis for cost-saving opportunities, and as an Operations Coordinator at POC Shipping and Transport Co., where shipping operations were managed to ensure timely processes. Vihitha started the career with an internship at Jebelz.com and holds an MBA in Supply Chain and Operations Management from Amity University Dubai, along with a degree in Electrical and Electronic Engineering from Vimal Jyothi Engineering College.