Waqar Azim is an accomplished Senior Service Delivery Manager at British Arab Commercial Bank, a position held since January 2015. Prior to this, Waqar took a sabbatical from July 2014 to January 2015. Waqar's extensive experience includes roles at International Financial Data Services from November 2004 to May 2014, where responsibilities ranged from Head of Systems Support to Senior DBA Manager. Waqar's career began in various technical and IT management roles across multiple organizations from July 1987 to October 2004, focusing on development, system design, and database administration. Waqar holds an MSc in Business Application of IT from Cranfield University and a BSc in Industrial Studies from Nottingham Trent University.