Karen Kelly

Karen Kelly is a seasoned professional in customer success and client relations, currently serving as a Senior Customer Success Manager at Backlight since August 2023. Prior experience includes roles at MedBridge, where Karen excelled as a Senior Customer Success Manager and Customer Success Specialist from October 2021 to August 2023, and a diverse range of positions at SEPHORA, including Client Experience Manager and Talent Coordinator, spanning from March 2017 to October 2021. Additional experience encompasses consulting for NHL Seattle in fan engagement, customer relations with the Seattle Seahawks, and client service at the Fresno Grizzlies and Florida Panthers. Karen began their career with various roles in internships and position services at Coker College, where a Bachelor of Arts in Communications was earned from Coker University in May 2012.