Ajay Sharma is a highly experienced professional in the automotive service sector, currently serving as Vice President - Service for the Motorcycle Business Unit at Bajaj Auto Ltd since February 2018. In this role, Ajay focuses on creating and executing service strategies that enhance customer experience, improve channel capabilities, and promote a culture of excellence through Total Productive Maintenance (TPM). Prior to Bajaj Auto, Ajay held the position of General Manager - Service at Mahindra Rise, managing a substantial aftermarket business. Previous roles include Regional Customer Support Manager at Tata Motors and Honda Cars India Ltd, as well as Area Manager Service & Parts at Hyundai Motor India Ltd. Ajay began a career in customer service engineering at Tata Motors and has a solid technical foundation with a Bachelor of Engineering in Mechanical Engineering from R E C Kurukshetra.
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