Brian Gray

Brian Gray's work experience includes:

- Director of Customer Success at Bakkt since April 2022, responsible for delivering positive customer experience, driving product adoption, and improving customer growth.

- Engagement Manager at Akamai Technologies from November 2020 to April 2022, focusing on maximizing customer satisfaction, retention, and growth by delivering value based on customer needs and managing technical initiatives.

- Manager, Client Services at ADP from December 2018 to July 2020, overseeing the team's daily activities, implementing strategic goals, and ensuring adherence to standard process workflows.

- Client Services People Leader and Account Relations Manager at Aflac from January 2012 to December 2018, leading a diverse team and serving as the account contact for clients, managing implementation and administrative tasks, and resolving concerns from large accounts.

- Adjunct Instructor at Virginia College from June 2011 to September 2018, responsible for designing and implementing curriculum, making administrative decisions, and successfully working with diverse populations.

Brian Gray has a Master of Arts degree in Human Resources Management/Personnel Administration, General from Webster University. Brian also holds a Master of Business Administration degree in Business Administration and Management, General from the same institution. Brian obtained their Bachelor's degree in Business Administration and Management, General from South University. The specific start and end years for each degree are not provided.