Balfour Beatty
Charlotte Worthington is an experienced communications and customer service professional with a background in managing customer and external communications. Currently serving as Customer and External Communications Manager at Balfour Beatty plc since November 2017 and as Head of Customer and External Communications during maternity cover, Charlotte has also held the position of Customer Experience Manager at Anglian Water @one Alliance since January 2022. Previous roles include Customer Service Representative and Sales at XL Displays Ltd., and Claims Representative at RSA. Additionally, Charlotte worked as a Sales Representative at New Look.
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Balfour Beatty
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Balfour Beatty plc is a multinational infrastructure group based in the United Kingdom with capabilities in construction services, support services and infrastructure investments.