Melissa R. Margulies

Client Service and Professional Development Counsel at Ballard Spahr

Melissa R. Margulies serves as the firm's Client Service and Professional Development Counsel. In this role, Melissa seeks feedback from clients regarding the firm's service and how the firm can continue to provide the highest-quality representation to our clients. Also, Melissa seeks feedback from clients after significant matters conclude. We value our clients' views about what went well in a particular matter, what could have been improved, and how we can increase the value that our clients receive. Melissa uses the feedback to guide the lawyers on exceptional client service, often including client satisfaction improvement.

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Timeline

  • Client Service and Professional Development Counsel

    May, 2011 - present

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