Wim Michiels

IT Support Specialist at Baltimore Aircoil Company, Inc.

Wim Michiels is an experienced IT professional with a career spanning over three decades. Currently serving as an IT Support Specialist at Baltimore Aircoil Company since October 2018, Wim previously held the position of Senior IT Support Analyst at TE Connectivity from November 1997 to December 2017. In that role, responsibilities included local network management, overseeing Cisco switches, wireless networks, document and label printing, smartphone support, and providing second-level PC support. Prior experience includes working as a Technical Operator in the European Data Center for Raychem, now part of TE Connectivity, where responsibilities encompassed network monitoring and helpdesk support. Wim began a career in IT support with first and second-level helpdesk roles, demonstrating a strong foundation in technical assistance. Education includes a Bachelor's degree in Information Technology from Regaschool KUL, completed between 1989 and 1991.

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