Samantha Watkins is an experienced professional in human resources and employee benefits, currently serving as a Benefits Specialist at Baltimore City Public Schools since August 2021, where responsibilities include managing benefit inquiries for 12,000 employees across multiple labor unions and overseeing the Open Enrollment Process. Prior to this role, Samantha worked as a Human Resources Generalist at Chimes, handling employee relations investigations and facilitating workplace mediation. Experience at Johns Hopkins Hospital as a Clinical Customer Services Coordinator involved supervising clerical staff and managing recruitment processes. Samantha’s career began in education as an Elementary School Teacher at Baltimore City Public Schools and included managing environmental services for Sodexo. Samantha holds a Master's degree in Management with a Human Resources Concentration from the University of Maryland Global Campus and a Bachelor's degree in Hospitality Administration from Morgan State University.