Dale Wells

Dale Wells is an experienced IT professional currently serving as the Director of IT Service Management & Customer Support at The University of Maryland Medical System since June 2019, where there is a focus on optimizing user experience and enhancing organizational productivity with a diverse and dedicated team. Prior to this, Dale worked as a Technical Product Support Manager at FIS, overseeing IT service management for a corporate HQ consolidation, and served as the Senior Director of Global IT Support Services at Laureate Education, Inc., managing a multinational IT support network for higher learning institutions. Additional roles include Technical Operations Manager at Sylvan Learning Centers, Project Manager at Data Sciences, Inc., Operations Systems Manager at The Baltimore Sun, and Manager of Software Development at espire Communications, demonstrating a solid career in IT management and support services across various sectors.