Lauren Wright

Lauren Wright is a Technical Support Analyst at Bamboo Health since January 2022, where contributions include participating in cross-team meetings to facilitate communication and updating support teams on customer-impacting changes. Lauren has experience querying databases using SUMOLogic, PostgreSQL, and Trino, as well as Athena in AWS and Starburst. Previous roles include Product Support Specialist at both Bamboo Health and Appriss, where problem-solving for customers involved direct communication and collaboration with internal teams. Prior experience spans various customer service roles, including Shift Supervisor and Barista Trainer at Starbucks, and a representative role at Charter Communications, demonstrating a strong background in customer support and technical troubleshooting. Lauren holds a Bachelor of Arts in Anthropology from the University of Louisville and has completed multiple training programs through Code Louisville.