Brandy Bassett

Brandy Bassett is an experienced professional in production support and customer success within the insurance technology sector. Currently serving as a Production Support Engineer at Bamboo Insurance since April 2025, Brandy manages end-to-end production support for property and casualty insurance platforms, focusing on uptime and performance. Prior to this role, Brandy was a Customer Success Manager at Duck Creek Technologies, fostering relationships with enterprise clients and aligning technology with their goals. Brandy has also held various positions at Slide, UPC Insurance, and as an Underwriter, demonstrating a strong track record in incident management, automation solutions, and risk assessment throughout a diverse career in the insurance industry.