J. Stephanie Figueroa Morales

J. Stephanie Figueroa Morales has extensive experience in the collections sector, currently serving as Jefe de cobranzas Pre-Judicial at BanBif since May 2011, where responsibilities include continuous analysis and improvement of collections processes to enhance debt recovery and minimize delinquency risk. Prior roles at BanBif include Team Leader Cobranzas, overseeing early collections efforts, and Ejecutivo de Cobranzas, managing credit card collections. J. Stephanie began their career as Asistente de Recuperaciones at BanBif and previously held a commercial assistant position at Moda Interior. Academic qualifications include a Bachelor's degree in Marketing and Commercial Management from Universidad San Ignacio de Loyola, a Master's degree in Customer Intelligence from Universidad Tecnológica del Perú, and a Technical degree in Banking Administration.