Douglas Louro

Douglas Louro is an experienced professional in user experience design, currently serving as an Analista de experiência do usuário at Bradesco since January 2022. Louro focuses on the customer journey, ensuring a holistic view of projects from ideation to execution while connecting multidisciplinary teams to address client needs. Prior to this role, Louro worked as a Consultor User Experience and Supervisor at Banco Bradesco from March 2014 to April 2022 and held various positions including Designer de Documentos at Poly IT Solutions and Analista e Designer at Interativa. Academic credentials include a Postgraduate Degree in User Experience Design from Pontifícia Universidade Católica do Rio Grande do Sul, an MBA in Innovation and Leadership, and a background in Information Technology and Business Management.