Renato Ribeiro

Renato Ribeiro is a seasoned design professional with extensive experience in leadership and customer experience strategy. Currently serving as Design Team Lead at banco BV since November 2020, Renato leads a diverse team of designers to drive product and service excellence while fostering talent development and empowerment within the team. Previous roles include Service/Business Designer at banco BV, Solution Consulting at Zeta Global, and Senior Project Manager positions at VML and Sunset Comunicação, where Renato managed customer journeys and implemented projects in both digital and integrated marketing. With a Master's degree in Marketing Management from FAAP and various certifications in UX Design and Design Thinking, Renato combines a solid educational background with a track record of successful project management, customer experience enhancement, and strategic design initiatives across multiple industries.