Hidis Alexandra Claros Vergara

Hidis Alexandra Claros Vergara currently serves as the Senior Director of the Center of Excellence in Automation at Banco Caribe since September 2023, leading the digital transformation strategy that enhances capabilities in Enterprise Architecture, Agility, Process Architecture, and Process Automation. Prior to this role, Hidis served as CoE Manager DPA-RPA at Sophos Solutions, supporting clients in modernizing processes and improving efficiency through BPM and RPA technologies. Experience includes roles at Capgemini Colombia as Engagement Manager, focusing on digital maturity and SAP S/4HANA implementation, and at Choucair Testing S.A. managing key banking accounts. Additional positions include Directora de Innovación y Calidad at Finleco BPO, Project Manager at Visión Software S.A.S. and ING Pensiones y Cesantías, and various roles at Seguros del Estado and Praco - Didacol. Hidis holds a Master's degree in Digital Transformation and Business Development and a Project Management specialization, alongside an Industrial Engineering degree.