Duilio Monteiro de Carvalho currently serves as VP of Retail Banking at BCP Banco de Crédito de Bolivia S.A., overseeing national operations for personal and SME banking, and leading teams across various banking channels. Previously, Duilio held several significant positions, including Head of Retail Banking Products, Segments and Digital Sales at Credifondo SAFI, and Director at both CrediSeguro and Banco de Crédito BCP. Duilio's prior experience includes leadership roles in customer relationship management at Itaú and Banco Santander Chile, and a background in business intelligence and product management at Grupo Santander Brasil. Academic qualifications include an MBA from Universidad Adolfo Ibáñez, a certificate in business management from Pontificia Universidad Católica de Chile, and various other credentials in finance, CRM, and language studies from esteemed institutions.
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